General Conditions

These Terms and Conditions are in accordance with Icelandic law. Any claim or action against Harpa Yachts is subject to the exclusive jurisdiction of the Icelandic Courts.

Privacy

All information from our customers will be strictly confidential and never be used for any other purpose other than what is needed at the time.
Your information will never be given or sold to a third party.

All payments through our website are processed over secure payment gateways and/or connections.

Bookings & Payments

Seats cannot be guaranteed unless reserved or booked at least 1 hour before scheduled departure time.

Prices

Tours and services are subject to currency fluctuation and conditions of cooperative contractors that may provide transportation and other services.

Discount for children

Harpa Yachts offer special discount fares for children accompanied by adults.

Pick up and drop off

Pick up for tours is operated throughout the city centre up to 30 minutes before tour departure. Please be in front of your hotel or in the lobby for pick up.

Drop off starts after indicated arrival time. Please note that drop off locations may not be directly in front of your hotel/guesthouse dictated by actual conditions (e.g. narrow streets, coach size, roadworks etc.).

Liability

Harpa Yachts reserve the right to alter routes, itineraries or timetables without prior notice, should the necessity arise. No liability is accepted for losses or expenses due to delays or changes of arrival or departure of flights or other services, injury, sickness, accident, strikes, damage, negligence, weather, war or other causes outside the control of Harpa Yachts. All such losses and expenses are the personal liability of the traveler.

Cancellation Policy

Reservations can be cancelled 24 hours prior to departure without penalty. Cancellations received less than 24 hours prior to departure will be charged full price.

Included

All admissions to sites, museums or exhibitions visited are included, unless otherwise stated in tour description.

Clothing

Sturdy shoes and a warm outdoor wear should be worn when travelling in Iceland during any season. Nature is the main attraction on many of the excursions and a short outdoor walk may be included to fully enjoy the tour.

 

Excluded

Unless specifically listed, meals and refreshments are not included. During fulltime excursions there is a lunch stop at a local restaurant.

Return times

Please note that indicated return times are according to normal road and weather conditions and may change if conditions are unfavourable.

Languages

Guidance is always in English.