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When dealing with mother nature there are no certainties on how matters will play out. Customer satisfaction is our top priority, and therefore in those instances we experience tours with ‘no or few sightings’ we offer all of our passengers a return ticket*.

*Return-tickets are not transferable and can only be used by the same customer as bought the original ticket. Tickets are not valid for different types of tours.

This insurance is valid only on pre-selected tours, advertised specifically. If unsure please ask about it beforehand to be certain that it applies for your tour purchase.